Frequently asked questions
What is Vist Santa Online?
Visit Santa Online is the premiere site to meet with the one and only Santa Claus. Developed to ensure that no matter the circumstances, access to Santa will always be available.
Visit Santa Online was created by one of “Santa’s Helpers” with almost 20 years of professional experience. As well as an assembled team of designers and developers with the sole aim of ensuring you and your loved one have an experience that is as fun and memorable as if you were in the North Pole seeing Santa in person.
What Do I Need For My Visit?
You must have:
How Long is a Visit?
Each visit is up to 5 minutes long. However, please plan to arrive 5 minutes before your scheduled time to make sure your camera and microphone are working. Time is crucial for Santa to pull off all the things he has to do between now and Christmas.
How Much is a Visit?
Visit Santa Online offers 3 options.
Can I Buy a Visit as a Gift?
Absolutely! If you have a special person you feel would enjoy a visit from Santa we can arrange it so you can gift them a visit.
How Many Children Can Attend a Single Visit?
In order to have enough interaction time and make each child feel special we recommend your visit only include up to 3 children from your home.
Can I Split My Visit with Another Household?
Unfortunately, we can only accommodate one household at a time.
Is There an Age Limit to Visit with Santa?
Nope! Like the song says “…kids from 1-92.”
Can I Personalize My Visit?
You’ll be able to provide Santa with all the information needed when you book your visit with Santa. Such as, what they want for Christmas, their elf on the shelf’s names, pet names, things that deserve praise (ex: school work) and things could use improvement (ex: brushing teeth). We know how impactful it can be for this type of information to be relayed through Santa.
Will I Receive a Recording of My Visit with Santa?
Yes! You will receive a memorable souvenir video of your visit with Santa to keep and share with friends and family free with your visit!
Why Do You Need My Address?
Santa will be sending your young one a birthday card as a surprise.
How Early Do I Need to Log on for My Visit?
We suggest that you log on at least 5 minutes before your session to make sure your video and sound are working properly. We will connect you with Santa as soon as possible.
What Happens if I Miss or Cancel my Slot?
Christmas time can be very busy for everyone. And we understand things happen.
Will a Laptop Camera Be Suitable?
A laptop, desktop, or iPad will work. A mobile phone would be the least desirable option.
Tips for the Best Experience!
-You know your child’s schedule best. Book your time accordingly. The better rested and fed your child is, the better the visit will be.
Can I schedule Santa for a large group or corporate event?
You sure can. Email Santa@visitsantaonline.com for more information on rates and availability.